AI & Technology Scorecard, Reporting, & Future-Proofing
Most hotels don’t realize how quickly their technology becomes outdated—or how much money and efficiency gets lost when systems fall out of sync. Our AI & Technology Scorecard program gives your team a clear, ongoing view of how your tech is performing, where risks exist, and which upgrades or automations will drive the highest return.
You’ll receive quarterly reports, scorecards, and strategy recommendations that simplify complex technology decisions. From integration health to AI performance, guest communication workflows to operational KPIs, we monitor the systems that matter most and highlight exactly where improvements can be made. This ensures your property stays modern, efficient, and future-ready—without requiring your team to be tech experts.
Service Includes
A structured, continuous improvement program ensuring your hotel’s technology remains modern, efficient, and aligned with evolving guest expectations.
Quarterly Technology Scorecards rating system performance, integration health, and operational impact.
AI & Automation Usage Reports showing adoption levels, response quality, and time saved.
Operational KPI Tracking including guest satisfaction signals, service speed, conversion rates, and labor efficiency.
Stack Integration Monitoring identifying broken flows, outdated APIs, or systems requiring vendor support.
Market Benchmarking comparing your tech maturity with peer hotels and best-in-class operators.
Systems Health Checks ensuring your tech stays secure, compliant, and optimized.
Upgrade & Replacement Guidance with cost-benefit analysis for future tech decisions.
Quarterly Strategy Call to align your roadmap with shifting trends and hotel performance goals.
Service Benefits
This program ensures your hotel never slips behind, never wastes money on outdated tools, and always has a clear path forward.
Always Up-to-Date Tech: Avoid falling behind or relying on outdated systems that drag down guest experience and staff productivity.
Better Strategic Decisions: Identify where to invest, what to replace, and what to automate—with data-backed ROI.
Proactive Issue Detection: Spot system failures or inefficiencies before they impact guests or operations.
Improved Vendor Accountability: Scorecards hold technology vendors responsible for performance and support.
Reduced Technology Costs: Eliminate unused subscriptions and avoid costly, unnecessary upgrades.
Higher NOI Over Time: Continuous optimization improves revenue, efficiency, and labor cost control.
Future-Proof Hotel Ops: Stay aligned with emerging AI capabilities, industry best practices, and guest expectations.
Confidence for Owners & GMs: Clear dashboards that simplify complex tech decisions.