Hotel Technology AI Audit & Roadmap

Most hotels are running a tech stack that no longer aligns with their strategy. We conduct a complete audit of your guest-facing, operational, and back-office systems to uncover inefficiencies, overlaps, and automation opportunities. You receive a full diagram of your current stack, pain points and cost leaks, plus a prioritized roadmap showing exactly where AI and automation will deliver the highest ROI.

Service Includes

  • Full Tech Stack Inventory: A complete catalog of your PMS, POS, CRM, revenue tools, engineering systems, staff apps, and integrations.

  • Workflow & Process Mapping: Review of how each department currently operates; identify manual tasks, bottlenecks, and broken handoffs.

  • Cost & Redundancy Analysis: Assessment of overlapping tools, unused software, outdated subscriptions, and unnecessary vendor spend.

  • AI Capability Assessment: Identifies where conversational AI, automation, and predictive models can immediately add value.

  • Data Readiness Review: Evaluates the accuracy, structure, and cleanliness of your data across systems.

  • Benchmark Comparison: Measures your tech stack against industry best-in-class setups and AI maturity levels.

  • Visual System Diagram: A clear, easy-to-understand diagram of your current tech ecosystem showing gaps and opportunities.

  • 12-Month AI & Tech Roadmap: A prioritized, costed action plan for upgrades, automations, and high-ROI improvements.

Service Benefits

  • Reduced Technology Waste: Eliminate redundant tools, outdated software, and hidden cost leakages.

  • Higher Operational Efficiency: Replace manual work with automated workflows that save hours every week.

  • Stronger Guest Experience: Ensure your tech stack supports faster service, smoother handoffs, and better personalization.

  • Improved Team Productivity: Give staff tools that reduce frustration and make day-to-day work easier and more consistent.

  • Increased Revenue & NOI: Strategic upgrades and automation unlock new revenue opportunities and reduce overhead.

  • Future-Proof Technology: Build a modern ecosystem that scales with your property’s needs over the next 3–5 years.

  • Clear, Actionable Roadmap: Know exactly what to upgrade, remove, automate, or integrate—and in what order.

  • Better Vendor Negotiations: Understand true value and avoid overspending on tools that don’t deliver results.

Ready to transform your hotels into an AI efficient machine that delights guest and make the staff's life easier? Let’s create something extraordinary together.